User research is the process of gathering data and insights about users to inform the design and development of digital products. It involves a range of methods, including surveys, interviews, observations, and usability testing, to understand the needs, behaviors, and preferences of users.

User Research
UX Research 1

Process for User Research

The process of conducting
user research typically includes
the following steps:

Define research goals

Clearly define the research goals, including what questions need to be answered and what insights need to be gained.

Identify target users

Identify the target users for the research, including demographics, behaviors, and motivations.

Plan research methods

Plan the research methods to be used, including surveys, interviews, observations, and usability testing, and determine how the data will be collected and analyzed.

Conduct research

Conduct the research, including collecting and analyzing data, and synthesizing the findings into actionable insights.

Share findings

Share the findings with the design and development teams to inform product decisions and ensure that user needs are being met.

Incorporate feedback

Incorporate user feedback and insights into the product design and development process, and continuously iterate based on ongoing user research.

User research is a critical part of the product development process, helping to ensure that products are designed and developed with the needs and preferences of users in mind. By incorporating user research into the development process, businesses can create better products, improve customer satisfaction, and increase engagement and loyalty.

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Clients Testimonials

Slide 1
We really like the stuff you created – with each theme having a unique look and feel while communicating a common branding. Your team was creative with colors and shapes to develop visually pleasing templates. It is nice to work with a team like yours that’s responsive to our questions and feedback. Thanks for working with us.
– Solomon Antony
Slide 2
Thanks very much, Qquench, for your professionalism, creativity, and timeliness. We are very pleased with the outcome.
Sue Mazingo
Slide 2
We had started working on this project in the month of Feb and it has taken around 3.5 months to close this project which entailed multiple reviews and feedback from our side. Thanks for being patient and incorporating changes without any resistance.

I also was aware that during this time some of your team members were impacted due to Covid and you were also struggling to find a talent for the completion of voice over. Considering all these challenges, even then our deliverables did not get impacted.
Vinay Sharma

Our Numbers
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Our unique design approaches have remarkably impacted on businesses’ top lines and have build communities.





While working for fortune 100 companies we have mastered the art of developing and protecting a brand.




We have successfully shared stories, crafted identities, built communities and created brand experiences for several businesses.





People love being connected with Contagion. They find all the trust, collaborations and partnerships happening here!

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